You’re good at HR. Really good.
But good isn’t the same as unstoppable…
Firecrest is for HR professionals who are ready to go further — to deepen their expertise, sharpen their confidence, and build a career that genuinely excites them.
No fluff. No corporate waffle. Just straight-talking, practical development from someone who has spent over two decades in the trenches of real HR.
What firecrest is
HR is a profession full of talented people who've somehow convinced themselves to play it small. They know their stuff, they work incredibly hard — but they're not backing themselves the way they should.
firecrest exists to change that.
Through short courses, practical resources, and expert guidance, we help mid-career HR professionals get sharper, bolder and better — in employment law, in commercial thinking, in how they show up and what they charge for it.
This isn't generic L&D. Everything here is built specifically for HR people, by someone who has lived it.
Why firecrest is different
Most HR training is designed by people who study HR. firecrest is built by someone who does it — every day, across real businesses, real disputes, and real employment tribunals.
Eleanor Deem has been practising HR since 1999. She founded face2faceHR, franchised it, and has spent over a decade helping other HR professionals build successful consultancy businesses from the ground up. She sits on employment tribunal panels. She has seen what good HR looks like under pressure — and what it costs when it isn't.
When Eleanor tells you something works, it's because she knows it does.
Never second-guess a tricky HR situation again
Download our free guide: Six steps to assessing legal risk in any HR situation
Every HR professional faces moments when the stakes feel high and the right answer isn't obvious. A difficult dismissal. A murky disciplinary. A grievance that could go several ways. In those moments, how confident are you that you're reading the legal risk correctly?
This free guide gives you a clear, repeatable six-step framework for assessing legal risk in any HR situation — so you can make faster, sharper, more confident decisions, and back yourself when it matters most.
Developed from over two decades of hands-on HR practice and employment tribunal experience, it's the kind of practical tool that should be in every HR professional's back pocket.
Inside you'll find: a simple six-step process you can apply to any HR scenario, the key questions to ask at each stage, how to weigh up risk versus business need, and how to advise with clarity and confidence even in complex situations.