Explore our courses
Coming soon - courses and downloadable resources designed to help you move forward with confidence, wherever you're headed next.
Read more about courses coming soon below, and make sure you’re the first to know when they are live…
01 How to get managers to do what you need them to do
Practical ways to influence managers, push back effectively, and get things done properly — without constant chasing or conflict.
What this is about
If you work in HR, this will sound familiar. You know what needs to happen, but managers:
Ignore your advice
Delay action
Want to “just get rid”
Or do something that creates risk
And you’re left:
Chasing
Repeating yourself
Trying to push back without damaging relationships
Most HR professionals are never taught how to handle this properly, so you end up relying on persistence, escalation, or just hoping it resolves itself.
What this will help with
This practical guide will show you how to:
Get buy-in from managers early (not firefight later)
Push back without creating conflict
Handle “we just want them gone” situations
Use the right language to influence decisions
Reduce chasing and frustration
Escalate when needed — without it backfiring
Who this is for
This course is perfect for HR professionals who:
Work closely with managers
Are tired of being ignored or overridden
Want to be more confident and effective in their role
Join the waiting list for this course
02 Grievances - what HR should actually do
A practical guide to handling grievances properly — without creating unnecessary legal risk
What this is about
Grievances are where things often go wrong.
Not because HR don’t care — but because:
Situations are messy
Emotions are high
And it’s not always clear what the “right” approach is
So what happens?
Processes get rushed
Things get put in writing that shouldn’t be
Key risks are missed
And small issues escalate into bigger ones
What this will help with
This guide will cover:
How to approach grievances in real-world situations
What HR should (and shouldn’t) put in writing
Common mistakes that increase legal risk
How to manage difficult or complex grievances
What to do when the situation isn’t clear-cut
Who this is for
HR professionals who:
Regularly deal with grievances
Want to avoid costly mistakes
Need practical guidance, not theory
Join the waiting list for this course
03 Assessing risk for decision making in HR
A practical guide to making confident HR decisions based on real risk — not just what feels uncomfortable.
What this is about
Most HR professionals have been here. Something doesn’t feel quite right, so the default is to:
Slow everything down
Add more process
Be extra cautious
Just in case.
But in reality not every situation carries the same level of risk, and treating them all as if they do:
Frustrates managers
Slows decisions
Undermines your credibility
The challenge isn’t usually “What does the law say?” It’s “How much does this actually matter?”
Is there even a claim here?
Would they realistically pursue it?
Are we overreacting to something low risk?
Most HR professionals are never taught how to answer those questions.
What this will help with
This practical guide will show you how to:
Assess whether a legal claim actually exists
Judge how likely someone is to escalate
Separate real risk from perceived risk
Avoid over-processing low-risk situations
Make confident, proportionate decisions
Push back when “playing it safe” isn’t necessary
This is a practical framework for real-world HR decisions, based on how situations actually play out
Who this is for
HR professionals who:
Second-guess decisions because something “feels risky”
Want to be more confident in grey areas
Are tired of overcomplicating situations unnecessarily
Need practical judgement, not just theory
Join the waiting list for this course
